Returns & Exchanges
At Simple Wishes, we want you to love every piece you wear, which is why we offer a 30-day window for returns and exchanges on all items in original condition. If your purchase doesn't fit your style perfectly, our streamlined process ensures a quick and easy resolution.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the unwashed and unworn items with original tags attached into the original shipping bag or a secure box.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it securely to the outside of your return package.
- 4.Drop Off and Refund
Drop your package at any authorized carrier location; once received and inspected, your refund or exchange will be processed within 5-7 business days.
